If you created a new user account in our system on 2014-06-16 or 2014-06-17 you may need to contact a Scribe administrator to unlock or regenerate that account. We experienced a database corruption that may prevent them from accessing the system. Please contact us through the support area of our site.
Updates to the Well-Formed Document Workflow
- Convert Notes: removes footnotes and endnotes embedded in a Word document and will place them at the end of the resulting file.
- Compose Language Styles: identifies and adds specialized character styles words containing characters outside the basic ASCII range.
- Articulate Spacing Distinctions: applies the compositional distinctions necessary to achieve proper spacing in a typeset book or e-book.
- Hyperlinks: Hyperlink information is now retained in file
A subset of user accounts within the Accounts and FTP systems may require a password reset. If you have difficulties logging onto your account with one of these systems, please go to scribenet.com/security and request a new password. This will resolve your issue.
User switching for administrators has been re-enabled.
Intermittent e-mail delay issues of up to three hours, though note that this occurs infrequently. This problem has been confirmed with mail delivery sent from both internal and external accounts.